The following terms and conditions include all refund scenarios, re-placement scenarios, and cancellation details. Please make sure you have read this page clearly and understand everything here before applying. By submitting your application, you are agreeing to all terms and conditions listed on this page.
1. An Internship Offer
1.1 An 'Internship Offer' means an offer of an internship with a Canadian business or other legal entity for a designated period of time;
1.2 Vancouver Internships agrees to provide the Applicant with one Internship Offer within one of the three industries listed on their Application Form;
1.3 The applicant understands and agrees that no refund will be payable if the Applicant turns down an Internship Offer provided by Vancouver Internships.
1.4 Vancouver Internships does not guarantee the location or business for any Internship Offer.
2. Change of Host Company
A 'Host Company' means a business or legal entity offering an Internship opportunity to Vancouver Internships as a component of Vancouver Internships' Student Internship Program (the "Program").
Requests for a change of Host Company will only be considered under the following circumstances:
The Intern has arrived in Vancouver and commenced their Internship;
AND one of the following occurs:
a) Inability of the Host Company to continue the internship;
b) Sexual harassment or discrimination against the intern;
c) Racial or religious vilification against the intern;
d) Breach of Occupational Health and Safety regulations affecting the intern.
3. Change of the Internship start/end date
3.1 Requests by the Applicant to postpone the start date of their Internship will only be granted if the Host Company agrees to the postponement;
3.2 In the event that the Host Company will not accommodate the postponement, the cancellation and refund policy in Section 5 will apply;
3.3 The intern agrees to notify Vancouver Internships immediately if the internship ends prior to the agreed date on the signed Internship Offer.
4. Code of Conduct
All Interns must adhere to Vancouver Internships' Code of Conduct for the duration of their internship which includes (is not limited to) the following rules:
4.1 The Intern will be punctual and adhere to the policies of the Host Company which may be set out verbally, in a staff handbook or provided through the course of training;
4.2 Requests for sick leave must be reported directly to the Intern's Supervisor at the Host Company at the commencement of business on the day that leave is to be taken. Messages left on a voicemail, sent via email or SMS will not be accepted. Sick leave of 2 days or more must be accompanied by a doctor's note;
4.3 Any request for holidays or other leave must be made in writing to Vancouver Internships and are subject to the approval of Vancouver Internships;
4.4 No leave requests will be accepted after the commencement of Internship, other than bona fide sick leave, for Internships of 8 weeks or less;
4.5 The Intern is not permitted to request leave directly to the Host Company other than bona fide sick leave;
4.6 The Intern is not permitted to enter into any direct Employment Agreement with the Host Company;
4.7 The Intern is not permitted to negotiate payment or any other benefit with Vancouver Internships or the Host Company after receipt of their Internship Offer;
4.8 The Intern must adhere to the Host Company's dress code during business hours;
4.9 The Intern will be responsible for any loss or damage resulting from his or her acts while taking part in the Program. The Intern agrees to indemnify Vancouver Internships, the Host Company, or any other party that may suffer loss by reason of the Intern's conduct;
4.10 The Intern must behave in an orderly and professional manner at all times whilst participating in their Internship. Any serious misconduct or breach of this Code of Conduct will result in the cancellation of the Internship and immediate dismissal from the Program. No refund will be payable to the Intern in that event.
5. Payment
5.1 Payment 1: $375 deposit is required for acceptance onto the Program. Vancouver Internships cannot commence the placement process until this deposit is received. Except in the circumstances covered by Section 6.5, this deposit includes an $ 300 non-refundable administration fee;
5.2 Payment 2: The balance of the program fee will be payable within 7 business days of the receipt of the Internship Offer and before the commencement of Internship;
5.3 Credit card payment attracts a 2.9 % fee on all program fees.
6. Cancellations & Refunds
6.1 In the event of cancellation prior to the receipt of the Internship Offer a full refund will be payable except for the $300 non refundable administration fee;
6.2 No refund will be payable for cancellations requested after issuance of the Internship Offer by Vancouver Internships to the Applicant ;
6.3 No refund will be payable for cancellations received after the commencement of the Internship except in the case of request of a change of Host Company for one of the reasons set out in Section 2 and where Vancouver Internships is unable to offer an alternate placement within a reasonable time. In that event all fees paid to Vancouver Internships will be refunded;
6.4 A full refund of the Program deposit will be payable if for any reason Vancouver Internships is unable to provide an Internship Offer;
6.5 All interns must have a minimum English level of IELTS 5.0 or equivalent to participate on the Program. Any intern that misleads Vancouver Internships in regards to their level of English may be removed from the Program with no refund being payable;
6.6 Any intern that misleads Vancouver Internships in regards to their level of experience or skill(s) relevant to the Internship may be removed from the Program. In this event no refund will be payable;
6.7 Any intern that misleads Vancouver Internships in any way, may be removed from the Program with no refund being payable.
6.8 Any change of preference by the Applicant regarding Industry(s) of Internship requested after the Application has been received by Vancouver Internships, will constitute a new application and would therefore require a new application fee to be paid;
6.9 Any costs incurred to the Applicant by the Applicant's failure to make Payment 2 within the prescribed timeframe will be the responsibility of the Applicant. These costs may include but not be limited to delays to the flight and accommodation cancellation and cancellation of the internship;
6.10 All cancellations must be received in writing by Vancouver Internships.
7. General Terms & Conditions
7.1 The Internship does not constitute an Employment Agreement or any offer of employment with either with Vancouver Internships or the Host Company;
7.2 All interns must have medical insurance coverage for the duration of their itnernship. Interns must provide Vancouver Internships and the Host Company with proof of valid medical insurance coverage upon request. Failure to provide proof of insurance will result in possible forfeiture of the internship placement and cancellation of the Program.
7.3 All interns must have a minimum English level of IELTS 5.0 or equivalent to participate in the Program.
7.4 Upon completion of the Internship, the Intern will receive a Letter of Reference from the Host Company. If an Intern fails to complete their Internship a reference will not be issued by the Host Company or Vancouver Internships. If a Host Company fails to issue a Letter of Reference upon completion, Vancouver Internships will issue a Letter of Reference on their behalf;
7.5 Vancouver Internships will issue a Certificate on Completion to the Intern upon completion of the Internship and receipt of the Internship Evaluation Forms;
7.6 Vancouver Internships has the right to amend the Program if Vancouver Internships believes any such amendment is necessary to comply with any rules, laws or regulations;
7.7 The Intern is responsible for all of his or her acts along with any loss or damage resulting from those acts while on the Program.
